Services

SunTech Computer Services provides comprehensive computer setup services for home and home business clients. Our package ensures your device is secure, optimized, and ready for immediate use.

🛠️ What’s Included

1. Initial Setup

• Unbox and connect all cables (power, monitor, keyboard, mouse)

• Power on and configure the operating system

• Connect to Wi-Fi or Ethernet

• Create or sign in to user accounts

2. Security & Protection

• Set a strong password or PIN

• Enable device encryption (BitLocker or FileVault)

• Configure automatic system updates

• Install antivirus/anti-malware software

3. Software Installation

• Install web browsers (Chrome, Firefox, etc.)

• Install office/productivity applications

• Install cloud storage solutions (Google Drive, Dropbox, etc.)

• Optional: Additional software per client request

4. Backup & Recovery

• Set up automatic backups (OneDrive or Time Machine)

• Verify backup functionality

5. Email & Accounts

• Configure email accounts

• Sync contacts and calendars

• Set up other necessary applications and accounts

6. Personalization & Optimization

• Adjust display and power settings

• Set default applications

• Remove unnecessary pre-installed software

• Organize desktop and files for easy access

7. Final Testing & Quality Check

• Restart and test all functions

• Ensure internet connectivity and software functionality

• Confirm device is ready for use

💡 Optional Add-Ons

• Separate admin account creation

• Password manager setup

• Device labeling and identification

• Remote support setup

• Is it taking longer for your computer to start up or shut down?

• Do you have to restart your computer because of lockups?

• Are you receiving error messages?

• Does your computer act sluggishly or seem to run very slowly?

• Are your programs not responding or crashing?

If you answered yes to any of these questions, you probably need a computer tune-up.

Over time, your computer progressively slows down and becomes less effective and less reliable. Because the slowdown occurs gradually, you may not notice the loss of performance. For optimal performance, your computer needs a tune-up regularly. SunTech can restore your computer to its peak performance and improve its reliability. Tune Ups are available for Windows 11 (Home Premium & Professional). An Internet connection is required for some of the services.

The following are tasks completed for a computer tune-up:

• Clean, compact, and repair the registry.

• Check for file errors and repair if necessary.

• Check and install Windows Updates, Application Updates, and Device Drivers.

• Delete cookie files.

• Delete history files.

• Delete temporary Internet files.

• Delete unnecessary shortcuts from the desktop.

• Delete any unnecessary programs through the Control Panel.

• Run a Check Disk to fix any errors on the Hard Disk.

• Optimize the hard drive to improve system performance.

• Remove unnecessary programs from starting.

• Run Diagnostics to test the CPU, the hard drive, and memory.

• Test the printer.

• Update anti-spyware software.

• Complete an Internet Speed Test.

• Clean and update your computer

Forgot password

What is a Virus?

A computer virus is a type of malicious software designed to infect a computer, spread to other files or systems, and cause harm. It often attaches itself to legitimate programs or files and runs when the user opens or executes them. Viruses can slow down your computer, steal information, damage files, or allow hackers to access your system.

What a Computer Virus Can Do:

• Slow computer performance

• Unwanted pop-ups or ads

• Programs opening or closing by themselves

• Files disappearing or becoming corrupted

• Unknown programs are being installed

• Browser redirects to strange websites

• Stolen personal or financial information

Many viruses today fall under broader categories like malware, spyware, ransomware, or trojans.

How Computers Get Viruses:

• Viruses usually enter a computer through:

• Opening infected email attachments

• Downloading software from unsafe websites

• Clicking on malicious links

• Installing pirated software

• Infected USB drives

• Fake software updates

How to Remove a Computer Virus

1. Disconnect from the Internet
This prevents the virus from spreading or communicating with attackers.

2. Run Antivirus or Malware Scans
Use trusted security software such as:

• Malwarebytes

• Microsoft Defender Antivirus

• Bitdefender Antivirus

Run a full system scan, not just a quick scan.

3. Remove Detected Threats

Follow the prompts to quarantine or delete infected files.

Restart the computer afterward if required.

4. Remove Suspicious Programs

Check installed programs and uninstall anything unfamiliar.

On Microsoft Windows:
Settings → Apps → Installed Apps

On macOS:
Applications folder → Move suspicious apps to Trash

5. Update Your System

Install the latest updates for your operating system and software to close security holes.

6. Change Important Passwords

If the virus involved spyware or hacking tools, change passwords for:

• Email

• Banking

• Online accounts
  
  

Signs You Should Get Professional Help

Sometimes viruses are difficult to remove. You may need professional help if:

• The computer keeps getting reinfected

• Antivirus software will not run

• Files are encrypted (ransomware)

• The system will not boot properly

💡 Good prevention habits

• Keep your system updated

• Use antivirus protection

• Avoid unknown downloads

• Backup important files regularly